Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience. Similar technologies include local storage, session storage, and tracking pixels.

2. How We Use Cookies

FanX uses cookies and similar technologies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website and platform to function. They enable core features like authentication, session management, and security. You cannot opt out of these cookies.

• Session cookies: Maintain your login state and preferences across pages.
• Security cookies: Help detect and prevent fraudulent activity and unauthorized access.
• Load balancing: Ensure optimal performance by distributing traffic across our servers.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website and platform. The data collected is aggregated and anonymous.

• Page views and navigation: Which pages are visited and how users move through the site.
• Feature usage: Which platform features are most used to help us prioritize development.
• Performance monitoring: Page load times and error rates to maintain service quality.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference, timezone, and display settings.

2.4 Marketing Cookies

These cookies are used to deliver relevant advertising and measure the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.

• Campaign attribution: Understanding which marketing channels drive sign-ups.
• Retargeting: Showing relevant ads to visitors who have previously interacted with our site.

3. Campaign Cookies

When fans interact with campaigns powered by FanX, we may use cookies to:

• Track campaign participation to prevent duplicate entries.
• Remember game progress (e.g., scratch card state, trivia answers).
• Attribute engagement to specific campaign sources.
• Deliver personalized experiences based on prior interactions.

These cookies are set under the campaign URL domain and are governed by the campaign operator's privacy policy.

4. Managing Cookies

You can control cookies through several methods:

• Browser settings: Most browsers allow you to block or delete cookies through their settings menu.
• Cookie consent banner: When you first visit our website, you can choose which cookie categories to accept.
• Opt-out links: Many third-party analytics providers offer direct opt-out mechanisms.

Please note that disabling certain cookies may affect the functionality of our website and platform.

5. Cookie Retention

• Session cookies: Deleted when you close your browser.
• Persistent cookies: Retained for up to 12 months, depending on their purpose.
• Analytics cookies: Retained for up to 26 months, in line with industry standards.

6. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised "last updated" date.

7. Contact

For questions about our use of cookies, contact us at:
Email: contactREMOVE@fanx.tech
Address: FanX, Level 18, 101 Grafton Street, Bondi Junction, 2022, Sydney, NSW